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Senior developer of artificial intelligence systems at Innostage. Alexander Lebedev. emphasized that the demand for AI assistants has been growing in the last few years. because such assistants cover many business pain points:

“First of all.

this is the automation of human labor. Instead of dozens of call center employees. you can use an assistant who will handle typical requests and relieve the first line overseas data  of support. Instead of technical support specialists and hundreds of pages of documentation inside large technology companies – an assistant who

helps employees without involving a person.

Automation of document flow. accounting. marketing. internal and external communications – AI a comprehensive guide to outsourcing software development services  helps businesses in all these areas. In addition. over the past year. large language models on which AI assistants work have become cheaper. smarter and more functional due to new technologies. huge investments and increased competition.”

Ivan Bolgar. Development Director at CorpSoft24.

noted that demand for AI assistants is high where there is interaction with clients: sales and technical support. “Probably each of us has encountered chatbots or voice assistants when contacting banks or telecom operators. In this way. organizations optimize employee costs by assigning typical tasks to AI.” Ivan Bolgar says.

Roman Startsev. Business Development Director at Softline Digital (Softline PJSC – Softline Group). noted that dating data due to the high rate of development of AI technologies. new scenarios for using computer vision appear quite often in the form of separate projects. “In addition to monitoring the availability of goods on the shelves. retailers are increasingly trying to train the machine to monitor the work of employees. trying to apply the obtained analytics to improve the efficiency of personnel in logistics. warehouses. and to reduce theft.”